As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers client reduced cost, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace design, Engineering, Remote camps and more.Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.
Duties & Responsibilities
- Ensure that you comply with all security, company and Estate policies and procedures at all times and enforce them accordingly, this includes making sure all security personnel and subordinates adhere to all instructions and requirements.
- Will at all times be open, honest and act with integrity.
- On immediate notification of been informed of a complaint, alarm activation, intrusion, emergency you will respond immediately and promptly.
- The main duty(s) of the Responder is to respond to emergencies, alarms, complaints and perform patrols as instructed or communicated by means of technology within the Estate to ensure that irregularities and incidents do not occur. This includes patrols as designated/ assigned on the Instacom / bloodhound unit and or cell phone Apps on the Estates. – visibility is of utmost importance and helps prevent transgressions from occurring.
- All irregularities and incidents that the Responder may encounter must be dealt with in a professional manner and must be reported to the Shift Manager and Control Room as soon as possible.
- The responders must make use of the Instacom unit / cell phone to take photos of transgressions, and/ or as proof that complaints were attended, confirmation of residence, vehicle, dog, person etc. . Including noting all the required information (who, what, when, why, how, where, names and numbers, registration numbers, windows –doors open etc.). This includes supplying all the relevant information, reports and ensuring it is recorded on CIIMS/ Online before going off duty.
- The responder must also assist / deal with all Resident complaints in an efficient and professional manner and report to the Shift Manager and the Control Room. Where notices must be issued for ‘transgressions’ the responder must ensure that all details are recorded on the notice before it is issued.
- Responders will ensure that in the event of an emergency / major incident they immediately notify the control room, shift manager, security manager and the client.
Skills and Competencies
- Acting professionally.
- Communication (written and verbal).
- Excellent report writing skills
- Supporting and working with others.
- Assertiveness and professional.
Salary:
- Grade B Psira Wages
- Allowances – R3000
Qualifications
- Matric.
- Psira Grade A.
License and PDP.