Cleaning Supervisor (Stellenbosch University) - TEC Recruitment Team

Cleaning Supervisor (Stellenbosch University)

Mission/ Core purpose of the Job:A self-motivated, customer service orientated cleaning supervisor required to manage a team of commercial cleaners and general workers.Supervisory / Leadership / Managerial Complexity:

  • Directing, guiding, motivating and influencing all cleaners, general workers to enable effective service delivery.
  • Advise Managers, who will be responsible for day-to-day management of Cleaning and Hygiene at the respective sites.
  • Employee relations and collaborative teamwork
  • Contribute as part of the BSS Team

Role Complexity:

  • High standards of service delivery at all levels.
  • Investigate, propose and implement innovative and quality Cleaning and Hygiene solutions.
  • Ensure the implementation of, policies and procedures.

Responsibility towards:

  • Direct reports, Cleaning and Hygiene Manager
  • Matrix reports, Executives and Managers
  • Key customers,
  • Key suppliers, Outsource Soft Services Vendors
  • Relations, All suppliers, contracted consulting companies, all internal clients

Education:

  • Matric

Experience:

  • 3-5 years’ experience in a major corporate environment in the cleaning and hygiene field.

Knowledge:

  • Risk Management
  • ISO 9001
  • SHE Management
  • Computer literacy

Skills / Physical competencies:

  • Problem solving and feedback Skills
  • Communication
  • People management
  • Conflict resolution
  • Time management
  • Proactive planning

Behavioural qualities:

  • Service orientated
  • Patience
  • Ability to handle stress
  • Ability to handle fast pace and rapid change

General working conditions:

  • Should there be the requirement, the ability to work long hours under constant work pressure.
  • Ability to travel to regions and at times with short notice. ( Stay away from home )

There may be a requirement on occasion to work weekends.

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